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Preparing For Your Visit

How to Get Ready for Your Visit

Our E-mail Correspondence Team is available to answer any questions and arrange your doctor visit. You can reach them at marketing@balimedhospital.co.id. Alternatively, you may reach our Call Center at +62 361 3117311 or +62 361 484748.

Welcome To BaliMéd Hospital

Your doctor or the clinic staff will have made the necessary reservations for your admission and guided you to the Administration Office to complete your pre-admission registration and undergo financial counselling so that you understand how the payment process works and what you can expect to pay.

You will be contacted the day before your admission date and advised of the details of the room you have been allocated.

Admission Time

On the day of your admission, you may arrive at the hospital 2 hours before your procedure time.

However, if your doctor has informed you that you will need blood on standby for surgery, you must check into the hospital before 1 pm, one day before your surgery date, or on Saturday before 11am if your surgery has been scheduled for a Monday, for blood grouping and cross-matching.

Where To Go

When you arrive at the hospital, proceed directly to the room allocated to you. Once there, one of our nurses will process your check-in.

If you are unsure of where to go, the Receptionist at the main lobby will be pleased to assist you.

What To Bring

Your nurse will need the following things from you to complete your admission.

  • Your doctor’s referral letter
  • Identity card/passport/birth certificate/family card
  • Any medical benefits card or letter of guarantee from your insurance company/employer (only applicable for companies that have credit arrangements with the hospital)

Basic toiletries, towels and robes are available in your room. You will need to bring other personal toiletries eg. toothbrush and shaving kit.